bt365 Terms & Conditions

These Terms and Conditions ("Terms") constitute a legally binding agreement between you (the "Player") and bt365 ("the Company", "we", "us", "our") governing your use of the bt365 platform accessible at bt365.vu and any associated mobile versions or applications. By accessing, registering for, or using any part of the bt365 platform — including the casino, sportsbook, crash games, and fish arcade sections — you acknowledge that you have read, understood, and unconditionally agree to be bound by these Terms.

These Terms apply to all registered accounts on bt365, regardless of the device used to access the platform, the payment method used, or the game type played. These Terms are supplemented by any specific bonus terms, promotion rules, or game-specific rules published on the bt365 platform from time to time. In the event of any conflict between these Terms and a specific promotion's terms, the specific promotion's terms shall prevail with respect to that promotion only.

If you do not agree to any part of these Terms, you must immediately stop using the bt365 platform and close your account. Continued use of the platform constitutes ongoing acceptance of these Terms as amended from time to time. It is your responsibility to review these Terms periodically for updates.

To register and use bt365, you must satisfy all of the following eligibility requirements at the time of registration and at all times during your use of the platform:

• You must be at least 21 years of age. bt365 strictly prohibits use by anyone under the age of 21.
• You must be acting as a private individual in your personal capacity and not on behalf of any business entity.
• You must not be registered on any self-exclusion list or have an active self-exclusion with bt365 at the time of registration or any subsequent login.
• You must provide accurate, complete, and truthful information during the registration process and at all subsequent points where information is required.
• You must not be using a VPN, proxy, or other method to disguise your actual geographic location for the purpose of circumventing applicable legal restrictions.

bt365 reserves the right to request proof of eligibility at any time. Failure to provide satisfactory documentation when requested may result in account suspension pending verification. bt365 cooperates with responsible gaming authorities and takes the minimum age requirement seriously. Any account found to have been opened by a person under the age of 21 will be immediately closed and all funds forfeited.

Each player is permitted to hold only one registered account on bt365. The creation of duplicate or multiple accounts by a single individual is strictly prohibited and will result in permanent closure of all associated accounts and forfeiture of any balances, bonuses, or winnings held therein. If you accidentally create a duplicate account, you must notify bt365 customer support immediately and before making any deposit or placing any wager on the duplicate account.

You are solely responsible for maintaining the confidentiality of your bt365 account credentials, including your username, password, and any one-time verification codes sent to your registered mobile number. bt365 will never ask for your password via email, SMS, or chat. Any activity carried out under your account credentials is your responsibility, whether or not authorised by you. In the event that you suspect your account has been accessed without your permission, you must notify bt365 support immediately.

bt365 supports deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other payment channels as made available within the platform cashier from time to time. All payment transactions on bt365 are processed in Bangladeshi Taka (BDT). The minimum deposit amount is ৳100. The minimum withdrawal amount is ৳500. bt365 does not charge transaction fees on deposits or standard withdrawals.

All deposits must be made using a payment method that is registered in your own name. bt365 does not accept deposits from third-party payment accounts. If a deposit is received from a payment source not registered to the account holder, bt365 reserves the right to reverse the deposit and suspend the account pending investigation. This policy exists to prevent money laundering and to protect the security of all players.

Withdrawals are processed once identity verification (KYC) has been completed satisfactorily. bt365 targets processing of withdrawal requests within one hour of approval under normal operating conditions. Processing times may be longer during peak hours, public holidays, or in cases where additional verification is required. bt365 is not liable for delays caused by the player's payment provider or network conditions outside the platform's control.

bt365 reserves the right to perform enhanced due diligence on withdrawal requests above a certain threshold, or where unusual activity is detected on an account. This may result in a request for additional documentation. bt365 cooperates with financial crime prevention measures and may be required to report suspicious transactions to relevant authorities in accordance with applicable legal obligations.

bt365 offers a welcome bonus and various ongoing promotions to eligible registered players. All bonuses and promotions are subject to the specific terms published alongside each offer, including minimum deposit requirements, eligible games, wagering requirements (rollover multiplier), maximum withdrawal limits from bonus winnings, and expiry periods. Bonus terms are available in full on the relevant promotion page within the bt365 platform.

bt365 reserves the right to modify, cancel, or withdraw any bonus or promotion at any time and without prior notice. Any bonus that has been claimed by a player prior to its withdrawal will not be retroactively cancelled if the player has already met all applicable conditions for that bonus. bt365 does not guarantee the continuous availability of any specific bonus offer.

All bonus offers on bt365 are intended for personal recreational use only. bt365 reserves the right to exclude any player from specific promotions or from all promotions at its sole discretion, without being required to provide a reason. bt365's determination of whether bonus conditions have been met is final and binding.

bt365 is committed to promoting responsible gaming practices. The platform provides tools to help players manage their gaming activity, including deposit limits, session time reminders, and self-exclusion options. These tools are available to all registered players directly within the account dashboard and can be activated at any time by contacting bt365 customer support.

bt365 actively participates in the protection of vulnerable players. If bt365's monitoring systems identify patterns of play consistent with problem gambling behaviour, bt365 reserves the right to contact the player directly, restrict the account, or apply cooling-off periods without prior request from the player. This is done for player protection purposes and does not constitute a breach of these Terms.

• Deposit limits (daily, weekly, and monthly caps set by the player)
• Session time reminders that alert the player after a specified period of continuous play
• Temporary cooling-off periods (24 hours, 7 days, or 30 days) during which the account is restricted from placing wagers
• Permanent self-exclusion, which closes the account indefinitely and prevents re-registration for a minimum period of 12 months

The following activities are strictly prohibited on bt365 and will result in immediate account suspension, forfeiture of balances and winnings, and may be reported to relevant authorities:

• Registering more than one account on the platform, whether under the same or different identities
• Using automated betting bots, scripts, or software to place wagers or interact with the platform in any non-human manner
• Colluding with other players to manipulate game outcomes, exploit bonuses, or circumvent platform rules
• Depositing funds derived from illegal activity, including but not limited to fraud, theft, or money laundering
• Exploiting software bugs, glitches, or errors in game software to gain an unfair advantage; any winnings obtained through exploitation of errors will be voided
• Misrepresenting your identity, age, or location during registration or at any subsequent point including KYC verification

bt365 reserves the right to conduct investigations into accounts where prohibited conduct is suspected. During an investigation, the account may be suspended and access to funds temporarily restricted pending the outcome. bt365's determination following an investigation is final.

All content on the bt365 platform — including but not limited to software, graphics, logos, trademarks, text, images, audio, video, game mechanics, and the overall design and layout of the platform — is the exclusive property of bt365 or its licensed content providers and is protected by applicable intellectual property laws. No part of the bt365 platform may be reproduced, distributed, modified, displayed, transmitted, or otherwise exploited for any commercial purpose without the express prior written consent of bt365.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the bt365 platform for personal recreational purposes only, in accordance with these Terms. This licence does not include any right to sublicense, sell, resell, transfer, assign, or commercially exploit any part of the platform.

bt365 provides its platform on an "as is" and "as available" basis. To the fullest extent permitted by applicable law, bt365 disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. bt365 does not warrant that the platform will be uninterrupted, error-free, or free from viruses or other harmful components.

To the maximum extent permitted by law, bt365 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the platform, including but not limited to loss of profits, loss of data, loss of goodwill, or service interruptions, even if bt365 has been advised of the possibility of such damages. bt365's total aggregate liability to any player in connection with these Terms shall not exceed the total net deposits made by that player in the 30 days immediately preceding the event giving rise to the claim.

bt365 collects and processes personal data in accordance with its Privacy Policy, which is available at /privacy-policy. By registering for a bt365 account, you consent to the collection, storage, and processing of your personal data as described in the Privacy Policy. bt365 uses SSL encryption to protect data in transit and stores player data on secured servers. bt365 does not sell, rent, or share your personal data with third parties except as required to process payments, comply with legal obligations, or as otherwise described in the Privacy Policy.

bt365 reserves the right to amend, update, or replace these Terms at any time. Material changes to these Terms will be communicated to registered players via the email address or mobile number registered to their account, or via a prominent notice on the bt365 platform, no fewer than 7 days before the changes take effect. Non-material changes (such as typographical corrections or clarifications that do not affect player rights) may take effect immediately upon publication.

Your continued use of the bt365 platform after any amendment to these Terms has taken effect constitutes your acceptance of the revised Terms. If you do not agree with a proposed amendment, you have the right to close your account before the amendment takes effect. bt365 recommends that you review these Terms periodically to stay informed of any changes.

These Terms shall be governed by and construed in accordance with applicable international online gaming regulations and the internal policies of bt365. bt365 operates as a safe and reliable platform and is committed to fair play standards certified by its game providers. bt365 does not make specific claims regarding licensing by any particular regulatory body and players should satisfy themselves regarding the legal status of online gaming in their own jurisdiction before registering.

In the event of any dispute between you and bt365 arising from or in connection with these Terms or your use of the platform, bt365 encourages players to first contact the customer support team at [email protected] to seek a resolution. bt365 aims to resolve all disputes promptly and fairly. Where a dispute cannot be resolved through the customer support process, the matter may be escalated to bt365's internal disputes resolution team, whose decision will be final and binding on both parties.

If you have any questions about these Terms and Conditions, require clarification on any provision, or need assistance with your account, bt365 customer support is available 24 hours a day, 7 days a week via the email address below. All queries will be responded to in English within 24 hours under normal operating conditions.

Email: [email protected]